Community Engagement and Accountability toolkit

This toolkit contains tools that can help National Red Cross and Red Crescent Societies – as well as other organizations – to assess, design, implement, monitor and evaluate community engagement and accountability activities in support of programmes and operations. The toolkit should be used in conjunction with our CEA Guide.

The toolkit is available as a single download (below) but individual elements can be downloaded separately.

Contents

• Tool 1: CEA Assessment Checklist and Method Overview
• Tool 2: CEA questions assessment and monitoring evaluation
• Tool 3: Steps to analyse CEA assessment information
• Tool 4: National Society Capacity Assessment
• Tool 5: Guidance on running a focus group
• Tool 6: Q&A for volunteers and staff
• Tool 7: Guidance to develop a CEA plan of action
• Tool 7.1-7.3: Template CEA plan, indicators and budgets
• Tool 8: Communication channels
• Tool 9: Checklist info for communities
• Tool 10: Message development and library
• Tool 11: Tips on holding community meetings
• Tool 12: Template Terms of Reference with Community
• Tool 13: Template leaflets  posters
• Tool 14: Training – Communication skills training materials (zip)
• Tool 15: Feedback Starter Kit
• Tool 16: Exit strategy guidance
• Tool 17: Options for sharing evaluations
• Tool 18: Guidance for lessons learned workshop
• Tool 19: Guidance to add CEA to the EPoA
• Tool 20: CEA in MRCS Strategy 2016-2020
• Tool 21: CEA responsibilities for job descriptions
• Tool 22: Briefing on the Code of Conduct
• Tool 23: CEA training pack (coming soon)
• Tool 24: CEA brochure